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NEWSLETTER

Grocery Operations Winter Newsletter

27 Nov 2023

See What's New

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Creme Brulee Nitro Stout

473 ml can
Retail $4.25
LCBO# 33587
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Brew0010 Cherry Dark Lager

473 ml can
Retail $3.85
LCBO# 34932
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Blackberry Peach

473 ml can
Retail $3.95
LCBO# 34304
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Crimson Tide

473 ml can
Retail $4.35
LCBO# 29510
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Schatz St Joe's Red VQA

750 ml bottle
Retail $21.95
LCBO# 34804
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Strewn Ice Time Icewine VQA

200 ml bottle
Retail $34.95
LCBO# 484048
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Veuve Clicquot Ice Jacket

750 ml bottle
Retail $102.70
LCBO# 37069
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Arniston Bay Sauv/Blanc

750 ml bottle
Retail $14.95
LCBO# 33147

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Operational Updates

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Credit for Missing Orders

If a store licensee is invoiced for an entire order that was not received and would like to be issued a credit, they must notify the LCBO within 5 calendar days of receiving their invoice (PDF or EDI 810), either by sending an email to lcbogroceryoperations@lcbo.com or by submitting a shortage claim in the LCBO B2B Claims App. Invoices are issued every Friday, which means that store licensees must contact the LCBO by the following Wednesday. Emails or claims submitted after the 5 days will not be accepted; the invoice will be deemed correct and credit will not be issued.

Product Recalls - Returning Affected Product

When submitting a Product Recall claim to return affected product to LCBO, the LCBO will issue an email to the store from ProductRecall@LCBOReturn.com to provide the store with a Return Authorization and a link to arrange pickup by LCBO’s designated carrier. It is essential to the return process that store licensees watch for this email and follow the instructions provided. Without actioning this email, product will not be picked up and credit will not be issued.

Holidays & Events

Christmas Eve        Sunday December 24, 2023
New Year’s Eve      Sunday December 31, 2023
Super Bowl             Sunday February 11, 2024
Valentines               Wednesday February 14, 2024
Family Day              Monday February 19, 2024

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Seasonal Product Trends & Insights

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Beer


Consumer Trends
Craft beer continues to be a popular choice, as consumers look for locally produced products as well as supporting small businesses

Seasonal Winter Brews
Consumers are looking for varieties and are often more likely to try new winter seasonal flavours. Ie: Chocolate, Nutty, & Fruit notes

Stouts    and    Porters   
Winter    is    dark and cold, which means you need a beer that's going to warm you up and feel like you're home for the holidays

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Cider

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Holiday Flavours
Spiced, Blackberry, Cherry, Peach

Variety Packs
As family and friends gather for the holidays, variety packs are great mixture to add

Refresh Assortment
Optimizing your category can drive sales and improve consumer satisfaction

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Wine


Holiday Parties
Wine takes centre stage at parties, and consumers are looking for that special bottle for the occasion

Festive Dinner
As families gather for the holidays,  wine  goes  hand  in  hand  with a delicious festive meal

New Year’s
Sparkling wine and Champagne see significant sales increase, as customers look to bring in the New Year with a celebration
 

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Discover Local

Lake Of Bays Brewing Company

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Great gift
for the holidays!

Toasty Toes

5 x 473 ml can
Retail $24.95
LCBO# 34284

package


At Lake of Bays Brewing Company our philosophy is simple – make great beer, run a down-to-earth business, and have some fun while we’re at it! We welcome all communities and invite them to join us for a pint paired with good food, whether at home or at our brewery and brewpub locations in Muskoka. Our goal is to bring our community together through beer, great food and a love of the outdoors! We are committed to being one of the best companies our employees, customers, partners, suppliers and community have ever worked with.

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Italian Pilsner

473 ml can
Retail $3.60
LCBO# 25564
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Hazy Pale Ale

473 ml can
Retail $3.65
LCBO# 15823
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Juicy Light IPA

473 ml can
Retail $3.50
LCBO# 34924
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New England IPA

473 ml can
Retail $3.75
LCBO# 635375
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Red Ale

473 ml can
Retail $3.60
LCBO# 380329
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90 Cal IPA

473 ml can
Retail $3.40
LCBO# 14651
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White IPA

473 ml can
Retail $3.95
LCBO# 36713

Latest Updates

Grocery ordering update 06 Jul 2024 - NEW!

Out of consideration for operational challenges caused by OPSEU’s strike, all Grocery orders for products that are supplied by the LCBO will only be shipped by ... Read More

LCBO strike: How grocers can place and receive orders 05 Jul 2024 - NEW!

Earlier this morning, LCBO issued a statement acknowledging the first strike in the history of our organization. As such, are activating our contingency plans ... Read More

Important guidance for grocers regarding LCBO orders 29 Jun 2024 - NEW!

We’ve been keeping you updated on the status of labour negotiations between LCBO and the Ontario Public Service Employees Union (OPSEU) and to share ... Read More

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